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Get the support you need by chat or phone, or find out more about our leading warranty and repair services.

Repair Request

Get the best support needed for your device. If you’ve had an accident or there’s a software or hardware issue, we’ll work with you to get your device working like new.

* International customers are responsible for duties, taxes and any other customs related expenses to service their device.

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Check Repair

Do you have a repair request in process? Check in on the progress of your repair.

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Contact Repair Support

1 (844) H4V-USER 1 (844) 448-8737
Mon – Fri: (8am – 4:30pm PST)Sat - Sun: Closed

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Request Repair International


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Kickstart your experience

Discover the most effective ways to put your RED HYDROGEN One to work capturing, sharing, and experiencing your world in immersive, 4-View videos and images.


Having trouble finding a solution?

Call 1 (844) H4V-USER or 1 (844) 448-8737

for our general helpline and speak to a specialist that will work with you and your issue. You may also contact us below and submit your issue.

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